Privacy Policy

Effective Date: 3-3-2025

Last Updated: 3-3-2025

Echo Effect LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, engage with our services, or interact with us in any way.

By accessing our website or using our services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.

1. Information We Collect

We collect and store the following types of information to provide our services effectively:

1.1 Customer Contact Information

When you contact us or sign up for our services, we collect:

• Name
• Email address
• Phone number
• Business address (if applicable)

1.2 Payment Information

For billing purposes, we collect:

• Payment details (credit card or other payment methods)
• Billing address
• Transaction history

Note: We do not store full credit card details. All payment processing is handled through secure third-party payment gateways that comply with PCI-DSS standards.

1.3 Contract Assets & Business Data

If you enter into an agreement with us, we may collect and store:

• Signed contracts and service agreements
• Business-related documents necessary for service execution

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services – Delivering social media management, web development, and other contracted services.
• To Process Payments – Managing invoices and transactions securely.
• To Communicate With You – Responding to inquiries, sending updates, and providing customer support.
• To Improve Our Services – Enhancing service quality based on user feedback and analytics.
• To Comply With Legal Obligations – Ensuring regulatory compliance and responding to legal requirements.

3. Data Storage and Security

We take the security of your personal information seriously and implement the following safeguards:

• Secure Servers – All customer contact information, payment data, and contract assets are stored on secure servers with encryption protocols.
• Restricted Access – Only authorized personnel have access to sensitive data.
• Data Encryption – Payment and sensitive customer data are encrypted both in transit and at rest.
• Regular Security Audits – We conduct periodic security assessments to ensure compliance with industry standards.

4. Information Sharing & Disclosure

4.1 No Unauthorized Sharing

We do not and will not sell, rent, or disclose your personal information to third-party agencies without a legal court order.

4.2 Legal Compliance

We may disclose your personal information:

• If required by law, regulation, or legal process.
• In response to a subpoena, court order, or other legal request.
• To protect our legal rights, customers, or business operations.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.

Types of cookies used:

• Essential Cookies – Required for website functionality.
• Analytics Cookies – Help us understand how visitors interact with our website.
• Marketing Cookies – Used for remarketing and advertising purposes.

You may opt-out of non-essential cookies at any time.

6. Data Retention

We retain personal data only for as long as necessary:

• Customer Contact Information – Until service termination or request for deletion.
• Payment Information – Stored securely for accounting and legal compliance.
• Contract Assets – Retained for legal purposes or as required by contract terms.

Upon request, we will securely delete or anonymize data unless retention is legally required.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before sharing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us to remove it.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Last Updated” date will be modified accordingly. We recommend reviewing this policy regularly to stay informed of any updates.